Order Change / Cancellation

ORDER, CANCELLATION & RETURN POLICY

At Wandasflowers, we’re committed to delivering high-quality products and a smooth, transparent shopping experience from checkout to delivery. Each order is carefully reviewed, packed, and shipped with precision. If any issue arises, our support team will resolve it quickly and fairly to ensure your satisfaction.

Please review all order details — including size, color, and quantity — before completing checkout. We will provide a prepaid return shipping label for all domestic returns. There are no shipping fees, no restocking fees, and no additional charges at any point in the return process. Once an order has been processed or shipped, it can no longer be canceled. To request a cancellation, please contact support@wandasflowers.com and include your order number for faster assistance.

We currently do not offer direct exchanges for size, color, or style changes after purchase. If you wish to make adjustments, you may cancel your order within 24 hours and place a new one. If you need help choosing the right fit or style, our support team is always available before checkout — reach out to support@wandasflowers.com for guidance.

You may request a return within 30 days of delivery. After this period, all sales are considered final.

✅ Eligible for Return If:

• The item arrived damaged or defective

• You received the wrong product

• The product differs significantly from its description on wandasflowers.com

❌ Not Eligible for Return If:

• The item has been used, washed, or altered

• It shows minor imperfections (e.g., loose threads, wrinkles)

• It’s missing original tags or packaging

• The damage was not caused by Wandasflowers

To start a return or refund request, email support@wandasflowers.com with the following details: your order number, photos or videos clearly showing the issue, proof of purchase (order confirmation or receipt), and shipping receipt (if applicable). Please do not return any items without prior approval. Unauthorized returns will not be accepted or processed.

Refunds are processed within 14 business days after we receive and inspect your returned item (bank posting may take an additional 3–5 days). You’ll receive a confirmation email once your refund has been processed. Refunds include original shipping charges, if applicable. If your refund hasn’t appeared after 14 business days, please check with your payment provider or contact support@wandasflowers.com for assistance.

Return Window: 30 days from delivery
Return Shipping Cost: There are no shipping fees, no restocking fees, and no additional charges at any point in the return process.
Lost or Damaged Returns: Wandasflowers is not responsible for loss or damage during return transit.

We’re always happy to assist with your order, return, or refund inquiries.
📧 Email: support@wandasflowers.com

Wandasflowers
🏢 Address: 2924 Glenafton Lane, Louisville, KY 40217, United States